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Refund Policy

Last Updated: January 2026

Digital Product Policy

Because "From Hurt to Healing" is a digital workbook subject to immediate download, all sales are generally final and non-refundable once the product has been downloaded or accessed.

Exceptions

We want you to be satisfied with your journey. We may consider refund requests under specific circumstances, such as:

  • If you made a duplicate purchase by mistake.
  • If technical issues prevented you from accessing or downloading the workbook, and our support team was unable to resolve them.

How to Request a Refund

If you believe you qualify for a refund, please contact us within 14 days of your purchase. Please include your order details and the reason for your request. We review every request on a case-by-case basis.